Software Services
Your software, looked after.
Hosting, maintenance, integrations, and support from one team, for the software your business depends on, whoever built it.
- Raised
- 9:12 AM
- First reply
- 10:05 AM
- Status
- Fixed
What we look after
The work that keeps software running, and that nobody notices until it stops being done.
Hosting
Somewhere dependable for it to run, and somebody who notices when it stops.
- Servers and databases
- Domains and certificates
- Outage alerts
Maintenance
The updates that keep it secure and working, done before they become urgent.
- Security patches
- Backups, with test restores
- Framework upgrades
Integrations
The connections to other systems, kept working when those systems change.
- Accounting, CRM, online stores
- Changes on the other side
- Syncs that quietly stop
Support
A person to answer when something is wrong, through a ticket you can follow by email.
- A response within 8 business hours
- No account needed
- Replies by email link
Whoever built it
The first step is always the same: we look at what you have and tell you honestly what shape it is in.
Built by us
Nobody knows it better. Services picks up where the project ends.
Built by somebody else
We take over from a developer who has moved on, starting with the code and where it runs.
Bought and customized
The add-ons, reports, and integrations around a package, kept working through its upgrades.
When something breaks, raise a ticket.
From the Support page, with or without an account. An email arrives straight away with a link to follow the conversation and reply, so nothing gets lost in somebody's inbox.
Raise a support ticketNeed someone to run your software?
Tell us what you have and we will tell you what we can take on.